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Advice & guidance                                                 | 
                                            
                                            
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Basic IT                                                 | 
                                            
                                            
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Benchmarking                                                 | 
                                            
                                            
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Challenging situations                                                 | 
                                            
                                            
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Clinical governance                                                 | 
                                            
                                            
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Complex analysis                                                 | 
                                            
                                            
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Effective challenging                                                 | 
                                            
                                            
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Effective internal campaigns                                                 | 
                                            
                                            
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Effective work relationships                                                 | 
                                            
                                            
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Extensive experience: 5+ years                                                 | 
                                            
                                            
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Flexibility                                                 | 
                                            
                                            
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Managing change                                                 | 
                                            
                                            
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Managing conflict                                                 | 
                                            
                                            
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Managing diversity                                                 | 
                                            
                                            
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Managing finance                                                 | 
                                            
                                            
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Managing NHS public relations                                                 | 
                                            
                                            
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Managing people                                                 | 
                                            
                                            
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Managing policies                                                 | 
                                            
                                            
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NHS complaints procedures                                                 | 
                                            
                                            
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NHS operating environment                                                 | 
                                            
                                            
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Persuasion & influencing                                                 | 
                                            
                                            
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Problem solving                                                 | 
                                            
                                            
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Quality assurance                                                 | 
                                            
                                            
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Risk management                                                 | 
                                            
                                            
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ROH values: Compassion, Excellence, Innovation, Openness, Pride, Respect                                                 | 
                                            
                                            
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Service improvement                                                 | 
                                            
                                            
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Strategic management                                                 | 
                                            
                                            
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Target & goal achievement                                                 | 
                                            
                                            
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Teamwork                                                 | 
                                            
                                            
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Working collaboratively                                                 | 
                                            
                                            
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Working with people at all levels                                                 |