2 | Assistant

Non-Clinical | Support Services

Specific Roles

Working in Support Services
2 | Assistant | Administration
Clerical
2 | Assistant | Clinical Support
Patient Access

Job Requirements

Skills

Administration techniques
Attention to detail & accuracy
Basic IT
ROH values: Compassion, Excellence, Innovation, Openness, Pride, Respect
Written and verbal communication

Qualifications

Apprenticeship

Customer service practitioner | Level 2

Alternative

GCSEs | Level 2

Training

Core Mandatory Training
Mindfulness
Minute Taking competences

In-Role Learning Opportunities

Apprenticeship

Continuous Professional Development

E-Portfolio
Personal development review

Personal Development

AMSPAR | Level 2

Progression Examples

Band 3

Alternative Route Examples