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6 | Guardian

Non-Clinical | Corporate Services

Specific Roles

Working in Corporate Services
6 | Guardian | Operational
Freedom to Speak Up

Job Requirements

Skills

Advice & guidance
Customer service
Discretion & tact
Interpersonal techniques
Leadership & management
Patient centred services
ROH values: Compassion, Excellence, Innovation, Openness, Pride, Respect
Significant experience: 2 to 5 years
Working with children
Working with people at all levels
Working within protocols & guidelines
Written and verbal communication

Qualifications

Apprenticeship

Alternative

Degree | Level 6
Institute of Leadership and Management (ILM) | Level 6

Training

Core Mandatory Training
Customer care
Delivering an Enhanced Patient Experience
Health, Safety and Welfare
Leadership competences
Lone Working competences
Mindfulness
Safeguarding Adults or Children

In-Role Learning Opportunities

Apprenticeship

Continuous Professional Development

E-Portfolio
Personal development review

Personal Development

NHS Graduate Management Training Scheme: General Management
NHS Leadership Academy: The Rosalind Franklin programme

Progression Examples

Band 7

Lead

Alternative Route Examples

Band 5

Senior Officer