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3 | Team Leader

Non-Clinical | Support Services

Specific Roles

Working in Support Services
3 | Team Leader | Clinical Support
Patient Access
3 | Team Leader | Administration
Reception

Job Requirements

Skills

Basic IT
Customer service
Effective work relationships
Flexibility
Interpersonal techniques
Leadership & management
Organising techniques
Planning & implementation
Relevant experience: up to 2 years
ROH values: Compassion, Excellence, Innovation, Openness, Pride, Respect
Self-motivation
Supervising colleagues
Supporting colleagues
Teamwork
Training delivery
Working with people at all levels
Written and verbal communication

Qualifications

Apprenticeship

Team leader and supervisor | Level 3

Alternative

A Levels | Level 3

Training

Core Mandatory Training
Mindfulness

In-Role Learning Opportunities

Apprenticeship

Continuous Professional Development

E-Portfolio
Personal development review

Personal Development

Leadership competencies

Progression Examples

Band 4

Manager

Alternative Route Examples

Band 2

Clerk

Band 3

Administrator