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4 | Facilitator

Non-Clinical | Health Informatics

Specific Roles

Working in Health Informatics
4 | Facilitator | Education and Training Roles
eLearning & ICT Training

Job Requirements

Skills

Administration techniques
Advanced IT
Assimilating and interpreting information
Customer service
Flexibility
Interpersonal techniques
ROH values: Compassion, Excellence, Innovation, Openness, Pride, Respect
Self-motivation
Significant experience: 2 to 5 years
Teamwork
Working collaboratively
Working with people at all levels
Written and verbal communication

Qualifications

Apprenticeship

Improvement practitioner | Level 4

Alternative

Institute of Leadership and Management (ILM) | Level 4
A Levels | Level 3

Training

Core Mandatory Training
Customer care
Delivering an Enhanced Patient Experience
IT competences
Mindfulness

In-Role Learning Opportunities

Apprenticeship

Continuous Professional Development

E-Portfolio
Personal development review

Personal Development

AMSPAR | Level 3
NHS Leadership Academy: Edward Jenner programme

Progression Examples

Band 5

Head

Alternative Route Examples

Band 2

Theatre Assistant

Band 3

Administrator