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3 | Senior Housekeeper

Non-Clinical | Estates and Facilities

Job Requirements

Skills

	Basic IT
	Challenging situations
	Customer service
	Discretion & tact
	Health & safety
	Infection prevention & control
	Interpersonal techniques
	Medical terminology
	Patient centred services
	Relevant experience: up to 2 years
	ROH values: Compassion, Excellence, Innovation, Openness, Pride, Respect

Qualifications

Apprenticeship
	Healthcare cleaning operative \| Level 2

Alternative
	A Levels \| Level 3
	GCSEs \| Level 2

Training

	Core Mandatory Training
	Customer care
	Delivering an Enhanced Patient Experience
	Health, Safety and Welfare
	Mindfulness
	Moving and Handling

In-Role Learning Opportunities

Continuous Professional Development

	E-Portfolio
	Personal development review

Personal Development

AMSPAR | Level 2

Progression Examples

Band 4

Facilitator

Alternative Route Examples

Band 2

Porter

Band 3

Chef

The following list contains examples of relevant qualifications that would be seen as equivalent options when compared to the latest Apprenticeship (standard).